Gong MCP Server

Tools 20

• List Calls

  List calls that took place during a specified date range

• Get Call

  Retrieve data for a specific call by ID

• Add Call

  Add a new call to Gong. When using this endpoint, either provide a downloadMediaUrl

• Get Call Transcript

  Retrieve transcript for a specific call

• Get Detailed Calls

  List detailed call data with various filters including content and interaction metrics

• List Users

  List all of the company's users

• Get User

  Retrieve data for a specific user by ID

• Get Answered Scorecards

  Retrieve all the answers for the scorecards that were reviewed during a specified date range

• Get Interaction Stats

  Returns interaction stats for users based on calls that have Whisper turned on

• Get Scorecards

  Retrieve all the scorecards within the Gong system

• Get Trackers

  Retrieve details of all keyword trackers in the system or in a given workspace

• List Workspaces

  Returns a list of all workspaces including their details

What is Gong MCP?

What you can do with Gong MCP on Gumloop

• Search and list calls

  List calls over a date range and pull detailed call data with content and interaction metrics, filtered to the conversations you care about. A fast way to point an agent at the right calls.

• Pull call details and transcripts

  Retrieve a specific call’s data and its full transcript, so an AI agent can summarize the conversation, extract action items, or analyze how it went.

• Review scorecards and coaching

  Pull all scorecards in the system and the answered scorecards reviewed over a date range, with their questions, scores, and comments. Useful for rolling up coaching trends across reps.

• Track keywords and interaction stats

  Retrieve keyword trackers (competitor mentions, objections, pricing talk) and interaction stats for users, so agents can spot trends at scale, across many calls.

• Browse the call library

  List library folders and pull their contents to find curated calls and snippets your team has saved.

• Run Gong Engage flows

  List Engage flows and flow folders, see which flows prospects are assigned to, and assign or unassign prospects from flows to drive your outreach sequences.

• Manage call access

  See which users have access to specific calls, and grant or revoke individual access. Handy for keeping sensitive conversations on a need-to-know basis.

• Add calls and audit your org

  Add a new call to Gong from a media URL, look up users, list all company users and workspaces, and validate a user’s meeting integration.

How to connect the Gumloop Gong MCP Server

1. Create a Gumloop account

   Sign up at gumloop.com. Every new account starts with a 14-day free trial.

2. Add the Gong MCP server

   Copy your MCP server URL from Gumloop and add it to your preferred client (Claude, Cursor, or Gumloop workflows). You'll authorize on first use.

3. Start using Gong in your AI workflows

   That's it. Your AI agent can now search calls, pull transcripts, review scorecards, and run Engage flows across your Gong account. Use it inside a Gumloop automation, in Claude Desktop, or in Cursor.

Gong MCP use cases

• Automated call summaries and follow-ups

  After a call, an AI agent can pull the transcript, write a concise summary with action items, and post it to Slack or draft a follow-up email. Reps and managers get the recap without rewatching the recording.

• Deal-risk and competitive intelligence

  An agent can scan trackers and interaction stats across recent calls for competitor mentions, pricing objections, or low engagement, then flag the deals that need attention. The agent flags risk signals from what’s said on calls, so nothing waits on a manual review.

• Coaching insights for enablement

  Pull scorecards and interaction stats across a team, then have an AI agent spot trends and outliers, like reps who dominate the talk track or skip discovery. Enablement gets data-backed coaching themes instead of anecdotes.

• Sales engagement with Gong Engage

  Based on call signals, an agent can assign prospects to the right Engage flow (or pull them out when a deal moves), keeping outreach sequences aligned with what’s actually happening on calls.

• Cross-platform RevOps workflows

  Combine Gong with Salesforce, Slack, and Google Sheets in a single AI agent: pull call insights from Gong, log a summary to the CRM through the Salesforce MCP, and share highlights in Slack, all without manual handoffs.

Why use Gumloop for Gong MCP

• No API key, no token management

  Building your own Gong MCP server means registering an OAuth app, handling the Gong API’s token exchange and refresh, and writing code to parse responses. Instead, Gumloop handles the Gong OAuth flow for you: click Connect, authorize once, and your token refreshes automatically. No access key or secret, and no code against the Gong API.

• Works with multiple MCP clients

  Use the Gong MCP server endpoint in Claude Desktop, Cursor, or directly inside Gumloop. Same server URL, works with any MCP client.

• Chain Gong with 100+ other integrations

  Combine Gong with Salesforce, Slack, Google Sheets, and other MCP tools in a single AI agent. Pull call insights, analyze them with an LLM, and write the results wherever your team works.

• Enterprise-grade and scalable

  Built for teams, with role-based permissions and dedicated support for Pro users. The Gong MCP respects your existing Gong permissions, so an agent only reaches what your credentials can.

• Start with a free trial

  You can test the Gong MCP integration during Gumloop’s 14-day free trial before committing. Paid plans start at $37/month.